Advanced Communication Skills @ EOL 1 day

When is it?

  • 24September 2019
  • 06November 2019
  • 04March 2020

What will I learn?

  • Communicate more effectively and compassionately with patients approaching the end of life
  • Provide structure to patient consultations
  • Initiate conversations about Advance Care Planning with skill and sensitivity
  • Improve professional development and confidence when communicating
  • Reflect on and discuss the real-life scenarios presented in role-play videos

Where is it?

Hospice in The Weald
Maidstone Road
Tunbridge Wells

More Info...

Effective communication between patient and clinicians is fundamental to the delivery of high quality end of life care. It is all too easy to focus on treating someone’s symptoms and achieving outcomes, but to overlook the thoughts and feelings of the person themselves.

This new interactive one-day session addresses the need for more effective and compassionate communication at end of life. It is based on the key learning outcomes of the two-day Connected course, and specially designed to enhance the communication skills of all senior health and social care professionals who have direct contact with patients, clients and residents affected by life-limiting conditions, and their families and carers.

During the day, our expert facilitator will encourage you to think deeply about all aspects of communication through watching and discussing a range of role-play videos of real-life scenarios re-enacted by clinicians and professional actors. Guided group discussions and opportunities for personal reflection will help you to become more aware of your own skills, explore ways to improve the quality of your communication, and boost your confidence in handling difficult conversations. By the end of the course, you will be equipped with all the skills you need to communicate more effectively and compassionately with patients, families and carers approaching the end of life.

Who is this course for?
Senior health and social care professionals from all settings who have direct contact with patients, clients and residents approaching end of life.


For the ACST 2 day programme please contact us at



The full cost will be charged for cancellations with less than two week’s notice.

Please keep in mind that if you can not attend the session you booked you can re-book your place, without being charged, for the next available session by emailing

Cost: £175 +vat

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