Level 3 Diploma in Senior Healthcare Support Worker

learn-icon Type of qualification

Knowledge and competency

map-pin Where do I study

In the workplace

calendar Length of the qualification

Learners can usually complete the qualification within 18-24 months as part of an apprenticeship

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Course overview:

Healthcare support staff can work in a variety of different settings within the NHS and private care facilities. The role of the support staff is to provide assistance to healthcare professionals in diagnosing, treating and caring for patients.

The Level 3 Diploma in Healthcare Support provides learners with the knowledge, understanding and skills required to work in a range of healthcare support settings.

The qualification is formed of mandatory and optional units. The mandatory units cover core competencies while the optional units allow learners to choose from a variety of specialist areas to tailor the qualification to their needs, interests and to reflect the context of their work.

What will I learn:

Learners must achieve a minimum of 65 credits to gain this qualification. Learners must achieve 45 credits from the mandatory units and a minimum of 20 credits from the optional units. At least 37 of the credits must be achieved at level 3 or above.

DHS 1: Promote communication in care settings

DHS 2: Promote effective handling of information in care settings

DHS 3: Promote personal development in care settings

DHS 4: Promote person-centred approaches in care settings

DHS 5: Promote equality and inclusion in care settings

DHS 6: Promote health, safety and well-being in care settings

DCHS 7: Responsibilities of a care worker

DHS 8: Duty of care in care settings

DCHS 9: Safeguarding and protection in care settings

DHS 10: The principles of infection prevention and control

DHS 11: Causes and spread of infection

DHS 12: Cleaning, decontamination and waste management

DHS 13: Understand mental health problems

DHS 14: Understand mental well-being and mental health promotion

DHS 15: Study skills for senior healthcare support workers

What does the course lead to:

Learners who achieve this qualification could progress to: • Level 3 Certificate for Working in the Health Sector • Level 3 Diploma in Healthcare Support Services • Level 3 Diploma in Clinical Healthcare Support • Level 3 Extended Diploma in Health and Social Care.

How will I be assessed

The qualification will be assessed using a range of methods. This will include direct observation in the workplace, a portfolio of evidence, written assignments or a task

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